Last Updated: [04/12/2025]
1. Introduction
Welcome to Moksa Fitness (“Company”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your access to and use of the Moksa Fitness mobile application (the “App”) and related services, including fitness programs, diet plans, insights, and other features (collectively, the “Services”).
By downloading, accessing, or using the App, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree, you must not use the App.
These Terms constitute a binding legal agreement between you (“User”, “you”, or “your”) and Moksa Fitness.
2. Eligibility and Account Registration
2.1 Eligibility
The App is intended exclusively for adult women aged 18 years and above. By using the App, you represent and warrant that you meet this requirement.
2.2 Account Creation
You must create an account using a valid mobile number and OTP authentication. You agree to provide accurate, current, and complete information and to update such information as needed.
2.3 Responsibility for Account Security
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities occurring under your account. Moksa Fitness shall not be liable for any unauthorized access or activity.
2.4 Account Suspension or Termination
We reserve the right to suspend, restrict, or terminate any account engaged in fraudulent, abusive, or unlawful activity, or in violation of these Terms.
3. Description of Services
The App provides access to a variety of fitness and wellness resources, including but not limited to:
- Offline fitness programs
- Diet plans and nutritional guidance
- Weight and measurement tracking tools
- Educational content, special programs, and event listings
- Wellness insights and motivational content
All content and Services are for general fitness and informational purposes only and do not constitute medical advice.
4. Health Disclaimer
4.1 No Medical Advice
Moksa Fitness is not a healthcare or medical organization and does not provide medical diagnosis, treatment, or advice.
4.2 Informational Content Only
All workouts, diet plans, and programs are for informational and educational purposes only.
4.3 Consult a Physician
You are strongly advised to consult a qualified physician before starting any fitness program, diet plan, or wellness activity, especially if you have pre-existing conditions, injuries, or other concerns.
4.4 Participation at Your Own Risk
Your participation in any fitness or dietary activity is voluntary and at your own risk. Moksa Fitness is not responsible for any injury, illness, or adverse effect resulting from your participation.
4.5 Stop if Unwell
If you experience pain, dizziness, or discomfort at any time, stop immediately and seek medical attention.
5. User Responsibilities
You agree to use the App lawfully and in accordance with these Terms. You shall not:
- Use the App in a manner that damages or impairs the platform
- Attempt unauthorized access to the App or its systems
- Upload or share unlawful, defamatory, obscene, or infringing content
- Reverse engineer, duplicate, modify, or distribute any part of the App
- Use the App in violation of applicable laws or regulations
Violations may result in suspension, termination, or legal action.
6. Program Enrollment and Payments
6.1 Pricing
Fees for fitness programs, subscriptions, and Services are displayed in Indian Rupees (INR) and include applicable taxes unless otherwise stated.
6.2 Payment Authorization
By enrolling in a paid Service, you authorize Moksa Fitness to process payments using its designated third-party payment gateway.
6.3 Refund Policy
All payments are final and non-refundable, except where required by law or explicitly stated by the Company in writing.
6.4 Changes to Pricing
We may modify pricing, duration, or features of any Service at our discretion. Users will be notified through the App or website prior to any such changes.
7. Subscriptions and Renewals
7.1 Subscription Model
Some Services may be offered on a subscription basis with automatic renewal.
7.2 Auto-Renewal
Subscriptions renew automatically at the end of each billing cycle unless cancelled through your App Store or Google Play account settings.
7.3 User Responsibility
Moksa Fitness is not responsible for delays or failures to cancel a subscription due to user oversight or limitations of third-party platforms.
8. Intellectual Property Rights
8.1 Ownership
All content within the App—including text, images, videos, software, logos, and trademarks—is the exclusive property of Moksa Fitness or its licensors.
8.2 Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes.
8.3 Restrictions
You may not reproduce, distribute, modify, or create derivative works from any content without prior written permission.
9. User Data and Content
9.1 User Data Ownership
You retain ownership of any information, images, or data you upload to the App.
9.2 License to Use Data
By submitting data, you grant Moksa Fitness a limited, non-exclusive, royalty-free, revocable license to use and process your information solely for delivering and improving the Services.
9.3 Data Privacy
We do not sell or rent personal data. Please refer to our Privacy Policy for details on data collection and protection.
10. Communication and Notifications
10.1 Consent to Communications
By using the App, you consent to receive SMS, email, and push notifications related to your account and Services.
10.2 Notification Settings
You may manage notification preferences within the App. However, essential communications related to account security, payments, or program updates cannot be disabled.
11. Account Deletion and Data Retention
11.1 Account Deletion
You may delete your account at any time through the My Profile section.
11.2 Data Archival
Upon deletion, your data will be securely archived in accordance with our retention policy and legal requirements. Deleted data will no longer be visible in the App.
11.3 Data Erasure Requests
You may request complete data erasure by contacting customer support.
12. Limitation of Liability
12.1 Indirect Damages
To the fullest extent permitted by law, Moksa Fitness and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of the App.
12.2 No Guarantee
Although we strive to maintain accurate information and uninterrupted access, we do not guarantee continuous availability or error-free operation.
12.3 Sole Remedy
Your sole remedy for dissatisfaction with the App or Services is to discontinue using the App.
13. Indemnification
You agree to indemnify and hold harmless Moksa Fitness and its employees, officers, and affiliates from any claims, losses, or damages arising from your breach of these Terms or misuse of the App.
14. Modifications to Services or Terms
We reserve the right to update or modify the App or these Terms at any time. Changes will take effect immediately upon publication within the App. Continued use of the App constitutes acceptance of the revised Terms.
15. Termination
We may suspend or terminate your access without notice if you violate these Terms or engage in harmful behavior.
Upon termination, your right to use the App ceases immediately. Clauses related to intellectual property, liability limitations, and indemnification will continue to apply.
16. Governing Law and Jurisdiction
These Terms are governed by the laws of India. All disputes shall be subject to the exclusive jurisdiction of the courts in Madurai, Tamil Nadu, India.
17. Contact Information
Moksa Fitness
Email: contact@moksafitness.com
Phone: +91 8870431791
Address: Jeyam Tower, HIG 38, 80 Feet Rd, New LIG Colony, Anna Nagar, Madurai, Tamil Nadu 625020
Operating Hours: 6:00 AM – 9:00 PM
